Last Call for Rise of the Black Circle!
over 1 year ago
– Mon, Jul 17, 2023 at 03:24:24 PM
Hello folks -
If you backed this campaign (Dead Man's Hand and Raven are separate) and you are missing anything still, please email me directly - [email protected]. I've been in touch with many of you, as recently as last week, working to get everything to you that may not have been shipped and I'm working to get the last of the campaign sorted out and sent out so we can call this good!
So, if you are missing anything at this point, let me know and I'll get it out to you this week.
Thank you!
Jeremy
If You Liked The Kid...
over 1 year ago
– Thu, Jun 01, 2023 at 11:05:14 AM
Yo Outriders!
Hope everyone is doing well, and it seems most everyone has finally gotten their books! If not please follow up with our publisher.
In the meantime, if you enjoyed Deadlands: The Kid, we just want to let you know that Kid creator C. Edward Sellner just launched the first campaign for his transmedia shared worlds setting that includes prose, comics, and audio dramas! Fantasy, science fiction, superheroes, 19 stories total available in this full package! Check it out!
https://www.kickstarter.com/projects/visionaryworlds/the-visionary-creation-phase-1-bundle
Cackler Shipping Update!
over 1 year ago
– Mon, Feb 27, 2023 at 09:05:13 AM
Hello everybody -
A quick note to let you all know that if you are waiting on The Cackler, those have been submitted to fulfillment and are being packed and shipped this week. Thank you all for your patience.
If you are missing anything or have any issues with your rewards, please reach out to me directly - [email protected], and I'll work with you to get those resolved as quickly as possible.
Thank you all!
Fulfillment is Rolling Along! News About the Future!
over 1 year ago
– Wed, Feb 22, 2023 at 04:55:58 PM
Yo, Outriders! (This is the same update as posted to DMH)
We're thrilled to be seeing notes about folks getting their books (and loving them)! Thanks for letting us know. For those still waiting, it does seem like all orders will be filled in the near future. Unfortunately, I'm not in contact with FunAgain, but I know Jeremy at Outland is staying on top of things.
We also wanted to let you know that Outrider is launching as its own publisher, and all future projects will be directly Kickstarted by the Outrider team working with Pinnacle for fulfillment, to streamline the process.
Outrider will be launching its own newsletter soon, so be on the lookout for that as our new site is being built. I, C. Edward Sellner, will still be running the operation as Editor-in-Chief, but we will be working with Pinnacle more directly to coordinate and streamline our efforts.
My studio, Visionary, has been handling all the production for the Outrider titles, and we now have a direct newsletter as well, and will be promoting all the Outrider projects through it. To sign up, just go to https://www.visionarycreativeservices.com/ and subscribe in the popup, or scroll down to the form at the bottom. You should also check us out on social media, with links at the bottom of the main site.
I also want to share that if you've been enjoying my and my studio's work on Outrider books, you may also be interested in the fact Visionary is launching as it's own publisher, with our first Visionary Creation Shared Worlds Bundle kickstarting May 1st! It will feature a 100K word, prose, serialized collection of stories, 3 comics, and 4 audio dramas as stretch goals, with more books as add-ons to check out our full upcoming line of titles. We're talking over 15 all-new stories to check out, quite a few of them mine!
You can sign up now to be notified when we launch!
https://www.kickstarter.com/projects/visionaryworlds/the-visionary-creation-phase-1-bundle
The future is looking bright, and we hope all of you will join us for the full ride.
Fullfillment Issues
almost 2 years ago
– Sat, Jan 21, 2023 at 09:56:22 AM
Yo, Outriders!
(Note this is the same update posted on Dead Man's Hand, but impacts all our outstanding campaigns.)
First, I want to thank the vast majority of you who have been very patient with all the delays.
Second, for those who have been increasingly frustrated, I get it, and you have every right to be, but I want to assure you we here at Outrider have been just as frustrated.
While we made some mistakes that added to the issue, I want to be honest and upfront, we've also had a lot of issues with our fulfillment center, and we recently learned most likely why. Outland has used Funagain Logistics to fulfill orders and campaigns for years and has always been very pleased with their service in the past. When things started getting crazy with these most recent campaigns, we have been working every day to get things sorted out, and we hit a lot of walls from Funagain.
We were just informed in the last few days that Funagain will be closing its doors, and while they have promised to fulfill all current standing orders, they have been delaying certain orders and other orders we can't even get a timeline on, which impacts most of you who still have not received their books.
So, here's where we are...
Funagain has in its possession and has, for some time, all the new printed materials. Orders are being filled and sent out, though in waves, and some we still do not have a timeline on because they will not give us one, despite us following up regularly with them. We've also been having other issues with them regarding payments, etc., so the short of it is they seem to be in a bit of disorder from the impending closure.
Also, we now have to move our entire inventory to our new fulfillment partners, which is in process now.
Jeremy, our publisher, has been dealing with this but has been very frustrated with the lack of communication from Funagain, and we kept hoping things would get resolved. It's been a bit overwhelming and extremely frustrating when folks are asking legitimate questions and voicing legitimate concerns, but we just don't have the answers.
And all of this transition will likely impact shipping on RotBC #2 and Raven as well while we make the transition.
This was not how we wanted to launch our new imprint, obviously, and I know a few folks have implied they won't back future projects because of all of this, which I understand.
The sad thing is we made some gorgeous books, and that has been affirmed by folks who are now receiving them. We will continue to push and problem-solve as best we can on our end, but unfortunately, we are also a bit at the mercy of Funagain until our transition is complete.
As stated before, we will not launch any new campaigns until we fulfill every current order, and our new system with our new fulfillment partner (a company Outland has dealt with for years but in a different capacity) will tie more directly into our new website and Kickstarters making fulfillment orders pretty much automatic. This will help streamline our process and be more efficient to avoid future issues.
Again, we are very sorry for everything and promise once we get through this round, things will go much more smoothly. We hope all of you will continue with us on this exciting journey because we have awesome things in the pipeline. Thanks for all of your support.
